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Business Insights

Examine the conditions, costs and risks behind management decisions, with primary sources and practical comparisons.

  1. How much can generative AI improve workplace productivity?Research found 40% less writing time and 15% more support issues resolved per hour with generative AI. Compare gains by task and experience, measure your own trial and review Korea’s AI Basic Act.
  2. What should be tested before investing in a new business?Test customer problems, willingness to pay, revenue assumptions and operating capabilities before scaling. Compare interviews, surveys, pre-sales and small pilots.
  3. How should a company learn from success stories?Success stories can hide failed firms and differences in context. Compare the evidence, industry, size, timing and conditions before transferring a business practice.
  4. How should we prepare a business continuity plan for disasters and accidents?Build a continuity plan around lost premises, staff, IT or supplies. Use Korean disaster-management standards to identify critical work, arrange alternatives and test recovery.
  5. How should a supplier respond to an ESG data request?Clarify why a major customer requests ESG information, what evidence is required and how confidential data will be protected. Set priorities before preparing documents.
  6. How should we compare our financial ratios with industry averages?Compare financial ratios with similar industries and company sizes over several years. Use the Bank of Korea’s 2024 analysis to choose peers and investigate signals that individual ratios can obscure.
  7. How should KPIs be designed to avoid encouraging the wrong behavior?Goals can improve performance while narrowing attention and distorting behavior. Use goal-setting research and the balanced scorecard to pair outcome and process indicators and design rewards.
  8. How should economic forecasts inform next year’s business plan?Growth forecasts in 63 countries often missed the depth of recessions. Use ranges, scenarios and scheduled assumption reviews to incorporate economic forecasts into business plans.
  9. How can confidential business information be protected?Before sharing company information, distinguish trade secrets from general confidential data and agree the purpose, access, retention and return conditions.
  10. How should workplace mentoring be designed and assessed?Mentoring is associated with career and job outcomes, but selection and programme design matter. Compare matching, roles, support and indicators before launching a scheme.
  11. How can a company reduce supplier dependency risk?Assess the impact of supply disruption, switching time, alternative sources and dependence on major customers. Compare resilience options and their costs.
  12. How can management meetings reduce errors in important decisions?Group discussions can favor shared information and majority preferences. Use research on dissent and premortems to collect independent views, challenge assumptions and identify paths to failure.